Frequently Asked Questions

Yes, all watches sold on Braanzi are 100% authentic and original. We source our products directly from authorized dealers and reputable suppliers, ensuring the highest quality and authenticity.

We offer a hassle-free 30-day return policy for all purchases made on Braanzi. If for any reason you are not satisfied with your watch, you can initiate a return within 30 days from the date of delivery. Please visit our “Returns & Refunds” page for more information on the return process.

Currently, we only offer shipping within Pakistan. International shipping is not available at this time.

We accept the following payment methods for your convenience:

Visa
Mastercard
JazzCash
EasyPaisa

For any inquiries, concerns, or assistance, our dedicated customer support team is here to help. You can reach us at sales@braanzi.com, and we will respond to your queries as soon as possible.

Absolutely! We provide a standard manufacturer’s warranty on all watches purchased from Braanzi. The duration of the warranty may vary depending on the brand and model of the watch. Please refer to the product details for specific warranty information.

Once your order is confirmed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the delivery status of your package.

Orders are typically processed and shipped within 1-2 business days. Delivery within Pakistan may take up to 5 to 6 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

You can cancel your order within 24 hours of placing it. After that timeframe, the order will be processed for shipment, and you may need to initiate a return once you receive the watch. For more details, please refer to our “Cancellation Policy.”

The prices listed on Braanzi are carefully set to offer the best value for our customers. While we don’t negotiate individual prices, we regularly run promotions and discounts, so keep an eye on our website for exciting offers.